Leonardo Hotel Aberdeen

We stayed here due to the convenience (arrived by bus, left by train). The hotel is directly connected to both the bus and train station, as well as the mall. It was clean, modern, and comfortable. A basic business type hotel room, but with incredibly friendly desk staff. The price was quite attractive, especially compared to other cities we stayed at in Scotland.

The staff were lovely and immediately accommodating - allowing my partner and I in an hour early. The room itself was cosy, with very helpful items like a hairdryer and iron/iron board provided. The bathroom was also a highlight, and I enjoyed a bath. I ordered a sandwich at around midnight from the 24-hour menu, and the staff kindly didn't charge me for room service as I'd wandered down to reception to inquire about ordering. The staff overall were such a delight. The location of the hotel is perfect for anxious travellers as it's directly next to the train and bus stations.

As soon as I walked in, I felt very welcomed with the reception desk ☺️ I had already checked in online, so it was a smooth transition. I love the location of the hotel, especially for a shopping trip! The beds are very comfortable. I was impressed with the breakfast in the morning that I had paid for. Everything tasted great. Usually, scrambled eggs are so dry, but they are soft and fluffy! The staff was very friendly and helpful.

After a long train journey up north the location of the hotel was a great joy to me. One minute walking from the station and I was there! It is also good that the hotel is attached to the shopping centre because it gives lots of choices for food and there is also a cinema as well as shopping, if that's what you want. It's not far to Union street either, which seems to be the heart of the centre. The staff were happy to accommodate my vegan diet and made porridge for me the first morning.

I must commend all the staff we encournered during our staff. They all had a very friendly and helpful manor. I would particularly like to mention the young man that was on the main reception on our check in and again the following day on our check out. He was extremly helpful, just seemed happy to help too and nothing was a hassle. He is an absolute credit to your team. I had made some pre visit requests, the key one being ajoining rooms, with a view out onto Guild street, and was very pleased that this was accomodated so easiliy, thank you.